CAA Bike Assist.

Cycling is a fantastic way to stay active and enjoy the outdoors, but finding new routes in your area can be challenging. With the FREE CAA Ontario Bike Assist App, you will get access to scenic and popular trails delivered straight to your smartphone!

Available for iPhone, Apple Watch and Android.

Phones with Bike Assist.

Public features.

  • One-touch map view access to begin a new ride
  • View and share current and past routes with friends
  • Access video/image repair tutorials for common bicycle issues

Member-only features.

  • Browse and navigate popular and scenic cycling routes
  • View your cycling history and enjoy detailed ride/fitness statistics
  • Add cycling friends and exchange routes or keep track of their location in map view
  • One-touch access to Roadside Assistance²
Why are we offering Bike Assist?
Ontarians are making a shift towards a greener lifestyle and choosing products and services that are socially responsible. Many commuters already use their bicycle as their main mode of transportation. Bike Assist helps us develop a relationship with a new group of Members who are interested in CAA South Central Ontario (CAA SCO) for reasons not related to the automobile.
What will the service time be?
Service will be within 45 minutes unless specialized equipment is required, such as tandem bicycles.
Where is service provided?
Service is available anywhere in CAA SCO territory (note that this only applies to roads that are not off the grid).
Can I apply for a refund if someone else transports my bicycle?
We will not offer refunds unless we are contacted first and cannot provide the service.
Will drivers try to fix the bicycles?
The drivers will do their best to get the cyclist on the go but if a repair cannot be made at the site of the breakdown the driver will tow the bicycle and transport the cyclist.
Do we unlock bicycles or cut securing devices?
No, as the ownership of the bicycle cannot be verified.
Is there an age limit of cyclists we can pick up?
Only Members and their Associates are permitted to be towed.
Will we service underage children?
Yes, but only if a parent/guardian is with the child.
Will we tow tricycles made for adults?
Yes; however, they may require specialized equipment.Therefore, longer service times may occur.
Do we cover motorized bicycles?
Yes, provided they are conventional bicycles with standard pedals and chain and mounted with an external electric geared motor. Motorcycles, electric scooters and mopeds are covered under Plus and Premier Memberships only.